We hope you will love your new piece of jewelry. With regret, returns are not available as each item is individually made to order. However, if you deem the item to be faulty on arrival, you must report this fault by sending an image of the piece to firstname.lastname@example.org within 7 days of receiving the item.
If your item shows a fault after this time-period, please contact us with a full description and imagery of the fault. We reserve the right to refuse to process the return of any items which we do not deem to be faulty.